Privacy Policy

At Graunge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website and services related to recharging your RTA transport card in the United Arab Emirates.

Information We Collect

When you use our website or services, we may collect the following types of information:

  • Personal information such as your name, email address, and phone number when you create an account or contact us for support.
  • Payment information, including credit card details or other payment method information, when you make a transaction to recharge your RTA card.
  • Usage data, such as your IP address, browser type, operating system, referring URLs, and actions taken on our site.

How We Use Your Information

We use the information we collect to:

  • Process your RTA recharge transactions and deliver the requested services.
  • Communicate with you about your account, transactions, and provide customer support.
  • Improve our website, services, and user experience based on the usage data we collect.
  • Send you promotional emails or newsletters about our services, offers, or updates. You can opt-out of these communications at any time.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure encryption for data transmission and storage, as well as maintaining strict access controls to your data.

Third-Party Services

We may use third-party services to process payments, analyze website usage, or provide other functionality. These services may have access to your personal information but are obligated to keep it confidential and use it only for the specified purposes.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the bottom of this page.

Last Updated: [Insert Date]